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Live Data is Valuable Data -the reality of a fully integrated digital workforce is with us here today!

The Digiepen enables all your team to enter their data to your central admin system from anywhere in the World! They just need to be able to read and write and we can train them to use the system in minutes.

By enabling people to pass handwritten data to their computers or automatically to their server, we offer you a strategically powerful time and money saving advantage.

Paper is cheaper to produce, lighter in weight and easier to read than a handheld computer or personal digital assistant (PDA). Business still relies heavily on pen and paper for most uses because paper is still the best and most convenient tool for the job.

Magic Pen Solutions are taking an age old convenient way of gathering information and enhancing it by capturing and transmitting information as it is written using a wireless ink pen and ordinary paper with a pattern embedded into it. Handwriting is translated into pen strokes and these pen strokes are transmitted either via mobile phone using GPRS or via a PC using a USB docking station. Using this process, graphical images of original documents and business forms can be delivered to back office systems in less than a minute. Pen strokes can also be converted into data, filed and delivered as XML or csv.

If you do not have a convenient system for managing the data and the forms we offer integrated data collection into:-

*CRM - for lead management

*Broadcast mail

*Broadcast text messaging

*Jobs sheets - for service and task management and billing

*Catalogues - for product lists, asset tracking and disposal

*Document management

*Mapping systems - for job tracking

You may also benefit from our advanced suite of content managed web design products and automated catalogues.

Whatever your application we can provide a global, simple solution to your requirements.

We therefore provide fully comprehensive end-to-end solutions:-

All our DigiEpen systems come with the option of full integation with automated document management, CRM and digital GIS mapping technology. Integrated vehicle tracking compliments these systems offering real time polling of vehicles and assets.We provide:-

  • A full range of solutions - click here
  • Integrated document management
  • Workflow module
  • CRM integration
  • Digital maps for scheduling mobile staff and remote jobs
  • Web based proofing platform for lowest cost staff solutions
  • Vehicle and asset tracking

We can provide additional business process analysis to facilitate:-

  • Digital form design
  • Design and development of data conversion applications
  • Management information reporting
  • Compatible mobile devices and tariffs
  • Supply and training for all Anoto development tools

Case studies:-

Ideal Home Show 2007 - Digiepen hire system collects 2400 leads with newly trained third party sales staff generating an enquiry value of £2.4m over 24 days.

The system collected 99% of forms first time across 7 sales people.

All stand visitors received a follow up call within 24 hours of the visit and 93% of had appointments booked for follow up visits within 7 days

Move It Show 2007 - London Olympia Royal Academy of Dance - 1500 public leads collected using 8 pens over 3 days. Same day reporting of lead and response profiles. All respondents were e-mailed and texted within minutes of visiting the stand. The client had a full bespoke report of the event on the clients desk the morning after the event closed. The report identified new strategic routes to membership management, clear feedback of the services on offer,brand awareness, and a demographic profile. The youngest reponder was aged 7 and the oldest was 97.

Certass 2006-2008- a fully end to end digital solution capturing data from the field, filing automatically with audit trail for thousands of building inspections throughout the UK. The audit system has integrated GIS mapping and scheduling for least distance routing, automated job sheet creation and diary management. The system CRM is integrated to clients legacy system and carries a full team of part time auditors with assigned territories and job search criteria. Recently updated to Version 2. Version 3 due for release in September 2008.The system delivers a lowest ever cost of inspection while providing 100% transparency and job status.

Multi user multi business unit 2006 onwards - global field management system now developed and fully deployed. Currently working in all EU countries from a single platform this package offer unrivalled CRM and form integration. Capable of receiving multiple froms and integration to a single central CRM with Job sheet(Kanban) integration, web catalogue and scheduling/mapping least distance routing.This Digiepen facility offers unrivalled scope to manage large teams on the ground deployed at very short notice. Ideal for new start ups,voluntary organisations and subcontractor management delivering a transparent platform for centralised administration.

Public consultation - DISC (Dalton Incinerator Steering Committee) - a pressure group established to challenge local authority waste planning strategy based on incineration local to private housing and a strategically important industrial complex.

The group used the Digiepens to register all attendees at 5 village hall briefing events - the system was organised to identify potential support in terms of funding, leafleting, specialist knowledge, environmental risk factors, jobs and process affected.

The data generated was very accurate and therefore identified the key issues which would be most critical to the community and provided invaluable information for professional consultants to use in the planning objections. Presentation and leafleting to the community was very accurate which built support rapidly.Carefully targeted leafleting avoided overlap and duplication of valuable volunteer effort. The accuracy of the presentation to the community meant that over 90% of attendees registered their support for DISC. Leafleting to 1500 homes generated almost as many objections to the council strategy while over 30% of houses leafleted sent an adult to attend public briefing meetings.

The data generated also brought in high quality specialists across a range of professions which were able to contribute further to the localisation of the argument against the plans. Of 2000 objections received throughout North Yorkshire regarding 24 areas affected the DISC submission generated 75% of the objections for the single site affected!

The Digiepens enabled rapid conversion of tacit support into clear direction for the team - DISC had a clear idea of the groups affected, who the natural leaders were, where resources might be found and how they should be used. There were very tight planning deadlines set and the process was governed by mandatory leadtimes - if the data had not been converted quickly the opportunity to turn information into reports, gain feedback and then make final submission changes while keeping the support of the local community would have been impossible or at a cost far exceeding the level of resources available.

www.magicpensolutions.com is a trading division of Internet Images
Laburnum Cottage, Hutton Sessay, Thirsk North Yorkshire, YO7 3BA
Tel: 0845 2262976 : Email techsupport@internet-images.co.uk
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